Make onboarding easy with our knowledgeable Implementation Managers. Together we'll kick-start your company's success. With insider knowledge, Implementation Managers will expertly assist you in:
Al Mueller
Amicon
We're not done until your team is up and running. All of them. We keep going when other companies stop. Because we know that helping every team member get comfortable with using a new system is the key to ensuring utilisation. Our Customer Success Managers will help drive teams toward your business goals.
Side by side, we'll support your project management efforts with quick answers, tips, and tricks to seamless platform navigation.
Team members have the expertise to answer any questions from your company about processes, tools, and best practices.
You'll stay supported throughout the life of your business with Procore. Our support doesn't end!
Racing to answer chats, emails, and phone calls, our teams take pride in providing as little wait time as possible and unrivalled support. When you contact a Procore Support Representative you'll have access to:
Andrew Haas
Haas Construction Management, LLC
Support SiteGet unlimited access to Procore's premier knowledge base of "how-to" articles and detailed videos covering every aspect of Procore's tools. Learn More
Free Training WebinarsThese live presentations by Implementation Managers provide in-depth training on a singular tool and allow you to submit questions in a small class setting. Learn More
Procore CertificationsProcore's role-based training courses teach you how to successfully use Procore on any construction project. Upon completion of each course you will earn a 'Procore Certified' certificate that you can add to your LinkedIn profile. Learn More
Impact SeriesProcore offers hands-on, in-person training at our live event, Impact Series. Whether at our headquarters or in a city near you, these events are great opportunities for your new Procore users to receive tool-based training and network with other Procore users. Learn More
Onsite Training and Additional ServicesCustomer Success Managers can come to your offices for in-person trainings. This interactive approach to training expedites the learning process for your team. Learn More
Innovation LabsThrough a collaborative process at Procore's headquarters, customers work closely with the Procore team to develop creative solutions to common problems faced in construction management. Learn More
Procore's JobsiteThe digital destination for construction industry news, education, and entertainment, built for construction professionals, by construction professionals. Learn More
Continuing EducationProcore's CE courses are free, industry-relevant courses that cover the latest developments in construction technology, focus on health and safety, and teach you how to find and use of the best tools for the job. Learn More
Monthly Recap of Product ReleasesEach month, the Blueprint Team will email our latest product releases and updates, along with sprint recaps so you can see first-hand how the product keeps getting better and better. Learn More
Business ReviewsOur Customer Success Team will reach out to your administrators to review your usage, adoption, and any bottlenecks we are seeing within your organisation.
Real Time InsightsWe will monitor your account using best-in-class customer success software and construction-specific metrics to ensure that things are going right, every day. If we see a problem, or think something is not going the way we planned we will actively reach out.
